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Privacy Policy

At Falconembroidery.com, your privacy is a top priority. Please read our Privacy Policy.

Overview

Our Falcon Embroidery Store is committed to protecting your privacy. This “Privacy Policy” is to inform you about the information we gather and how we use it.

Registration

Falcon Embroidery requires that shoppers can register with a valid email address. The email address is required so that we can contact you about the designs that you have purchased. A password that can be set by shoppers that is necessary to access the products that they've purchased, and to use the unique and personal parts of the site, such as profile page, wishlist, Downloads, and past purchases. Shoppers at Falcon Embroidery are assured that their email address, name, and password are kept private and secure and are not sold, exchanged, or traded with any third party. We will share your personal information with third parties only in the ways that are described in this privacy policy. Your information shall be retained for as long as your account is active. If you wish to cancel your account please contact us at [email protected]. We will retain your information as necessary to comply with legal obligations, resolve disputes and enforce our agreements. After registration, shoppers will receive a confirmation email with their email address registered on the site that they can keep for their records.

Payment

Falcon Embroidery use Paypal for processing payments. We do not store your card data on the servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. 

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, interact with our social media accounts, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Blog / Forum

Our Web site offers publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in case we will let you know if we are unable to do so and why.

Testimonials/Reviews

We display personal testimonials/Reviews of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]

Promotional Mailings and Newsletters

Email newsletters are sent weekly or monthly with information about new designs and promotions. All shoppers can choose not to receive weekly updates by filling out the Contact Falcon Embroidery form at the Web site, or by replying to one of the promotional emails and requesting to be removed from the mailing list.

Ordering

Falcon Embroidery uses a Cart form for shoppers to purchase products. Shoppers can pay for an order via PayPal, or using a Visa, MasterCard, or Discover credit card. The site collects the billing and financial information (credit card numbers end security codes). Financial information that is collected is used only to bill the shopper for the products requested. This information is used only for that purpose and is never shared with any other person or company. No PayPal/ credit card information is stored in your profile or in any other area of the site rather than the data legally required by the credit card companies.

Links

Falcon Embroidery contains links to other web sites. Falcon Embroidery is not responsible for the privacy practices or the content of the other Web sites. As privacy practices may vary at other sites, please review each sites privacy policy.

Security

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and as it is received. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Update/Change

Falcon Embroidery reserves the right to modify this privacy policy at any time. If we make any material changes to the privacy policy, we'll post a notice on the website, social media channels or email notification. We'll also advise you have the change affects you, so you are aware of the information we collect, how we use it, and under what circumstances (if any) we disclose it. We'll also mention any significant and upcoming changes in an email at least 30 days in advance of the changes. At that time, if you wish to remove or amend any information that is stored at Falconembroidery.com, you may do so. Instructions for removing adjusting information will be included in the email sent to you.

Contacting Falcon Embroidery

If you have any questions about the privacy policy or need to contact us, please use the following methods:

Email: [email protected] | [email protected]

Phone: 310-299-1219

Legal Disclaimer

In certain situations, Falcon Embroidery may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We make every effort to preserve user privacy, but we may need to disclose personal information when required by law, such as comply with a current judicial proceeding, a court order, or similar legal process wherein we have a good-faith belief that such action is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Falcon Embroidery is involved in a merger, acquisition, or sale of  or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

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About Us

Find out 1000's of unique embroidery patterns at one place

(310) 299-1219

[email protected]

www.falconembroidery.com